Most software applications don’t foster learning and engagement

by Mr. Sheehy

In schools, the best instructional programs help students master a subject by encouraging attentiveness, demanding hard work, and reinforcing learned skills through repetition. Their design reflects the latest discoveries about how our brains store memories and weave them into conceptual knowledge and practical know-how. But most software applications don’t foster learning and engagement. In fact, they have the opposite effect. That’s because taking the steps necessary to promote the development and maintenance of expertise almost always entails a sacrifice of speed and productivity. Learning requires inefficiency. Businesses, which seek to maximize productivity and profit, would rarely accept such a trade-off. Individuals, too, almost always seek efficiency and convenience. We pick the program that lightens our load, not the one that makes us work harder and longer. Abstract concerns about the fate of human talent can’t compete with the allure of saving time and money.

Part of Nicholas Carr’s article, “All Can Be Lost: The Risk of Putting Our Knowledge in the Hands of Machines.” Carr explores these ideas in full in his book, The Glass Cage, which I am reading now and find highly interesting.